I got this problem with no picture just sound. Ive been on here for hours trying all the suggestions on other threads but still no results. The main issue is that when I go to system, settings, video I don't have the option in the bottom left hand corner that says "SETTINGS LEVEL" so therefore I cant go to the option that says advance. It so frustrating. I feel like I may have to upgrade versions which im okay with but I don't know how to do that. Somebody please help.