When you installed the wizard did you unplug it from the back. Also for this box I would run the 1st Confluence skin, and turn off RSS feeds at the bottom of the screen as it uses memory up. If you go to system click on it then Appearance and just click on it to un-highlight. One more thing stay in system go to video, acceleration then set Decoding Method to hardware acceleration and if you want highlight all underneath. You can always go back and un- check them if picture and audio are out, but do one at a time. Hope you understand this. Dave