If you have a password and username, it might be time to update. You will need to go out of xbmc and go to setting in android and click apps then scroll down to xbmc then click on it. Then clear data,wait for it to finish. Go out then wait a bit before going into xbmc. After this go in go to video click here open the wizard and enter your details here and click on the 1st Confluence skin and wait. When its finished click on the ok and unplug the power and wait again, then plug back in. After all this go back to xbmc and enter, you will have to wait around 15muns for the add-on to update. After all this you should be ok...hope this helps.....Dave