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Remote control issue X96 Mini

Discussion in 'X96 Mini' started by Elkie83, Sep 20, 2020.

  1. Elkie83

    Elkie83 New Member

    Today my remote has decide not to fully work for my 3 month old X96 Mini, the volume buttons intermittently work and the standby button occasionally works. I have tried brand new batteries in the remote, and have managed to complete a factory reset by plugging in a mouse to a USB port but still the same problem, the OS 7.1.2, has anyone else had this problem and is there a fix available?

    Many thanks
  2. BenDroiX

    BenDroiX Administrator Staff Member

    It might be that the remote itself has just died.
    Generally with the cheaper Android boxes the Infrared remotes aren't always of a high quality, and might just fail after a while. Which is why we always suggest you buy a separate air mouse or keyboard.
    We sell a variety here: https://droix.net/collections/accessories

    If you can email us at support@droix.co.uk with your order number however, we might be able to provide further assistance if it was purchased from us.

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