Poor Customer Service

[Kevin Quinn]

Any chance of someone actually replying and refunding me as promised please?
You know seeing as you cancelled the wrong order, lied about why it happened and after promising it would be sorted today not actually doing what you said you would or replying to my emails.
Might be quite nice if you did.

 

[Dave C]

We spoke to you earlier this morning and informed you that we had refunded the order.