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Connection Issue with T2

Discussion in 'General Discussion' started by Christina Obafemi, Jun 4, 2020.

  1. Christina Obafemi

    Christina Obafemi New Member

    Hi
    I have had my T2 droidbox for since late 2017.
    I am having problems where my TV apps don't work which when that usually happens I just update the apps. But now I am having issues with the other apps such as google chrome and Youtube.
    I can now see that I get an error message of connection problems. I am with Virgin Media and I have other devices such as laptops , mobile phone and tablet and I am not experiencing any connectivity issues with these.
    Please can someone advise me as I have never had issue with my box before.
     
  2. Nigelar

    Nigelar Well-Known Member

    Are you connected by wifi or ethernet?
    If wifi maybe go into settings and reset the connection like you might do on your phone i.e. "forget" the current connection, refresh the wireless connections, reconnect and re-enter the wifi password
     
  3. Christina Obafemi

    Christina Obafemi New Member

    Hi Nigelar

    Thanks for replying me.

    Connected to wifi and I have done all that you have suggested. How long do I need to “forget” the connection for?

    Thanks
     
  4. Dave C

    Dave C Administrator Staff Member

    You can "forget it" and enter the new details straight away afterwards.
     
  5. Christina Obafemi

    Christina Obafemi New Member

    Thank you both for your comments. I also disconnected the power supply and it now works. Thanks so much.
     
    Dave C likes this.
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