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apps not opening on mxq pro box

Discussion in 'General Discussion' started by rjb100, Nov 9, 2020.

  1. rjb100

    rjb100 Member

    hi all,
    apps on my mxq pro box open for a few seconds then return to the apps page. i have tried a reset without success.
    appreciate any input
    thanks
    rj
     
  2. VikramDroix

    VikramDroix Administrator Staff Member

    Could you please confirm if the date and time on the device are correct and have you installed these apps from Google Play store or outside play store ( As if compatible with device Android version or not )
     
  3. rjb100

    rjb100 Member

    sorry about the delay in response........there was no reply to my post so i stopped checking.
    anyway; time and date all correct.
    most apps are pre installed .
    some are from play store and some are from pure apk.
    they all behave in the same way
     
  4. VikramDroix

    VikramDroix Administrator Staff Member

    Please try doing a firmware flashing on the device and see if that fixes the issue as if factory reset of the device has not helped.
     
  5. rjb100

    rjb100 Member

    thank you vikram.........but unfortunately i do not have the skills to do this procedure.
     
  6. VikramDroix

    VikramDroix Administrator Staff Member

    Please confirm if it was purchased at Droix and under warranty?
     
    Last edited: Dec 2, 2020
  7. rjb100

    rjb100 Member

    i bought the box from amazon 3yrs ago.
    i have decided to buy a new one....... not sure which model yet.
     
  8. VikramDroix

    VikramDroix Administrator Staff Member

  9. rjb100

    rjb100 Member

    thank you
     
    VikramDroix likes this.
  10. Erick Hill

    Erick Hill New Member

    have you ever tried another box. I think you need to see this one. 123 Bottom this one is the best box I ever see. :D:p:D:D:D
     
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