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  1. JHM123452000

    Question remote issue

    It's not on mouse mode. Putting it in mouse mode is the only way I can access the menu for the diff movie genres. I sell a lot of boxes and have never had this issue. Now same problem with both boxes It must be a Android 9 issue.
  2. JHM123452000

    Question remote issue

    I bought a new box everything seemed good. I loaded it up with a few apps and I can't get the remote to go to the top of the screen to access the menus or setting of various apps. Any ideas would be appreciated. Thanks JHM
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