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Hi, I recently did a factory reset on my imx6. Now when I try to play a HD video on genesis the video stutters and seems like it's in slow motion. Problem with the sound too. I would really appreciate any help. Thanks

Purchased the above with everything pre installed last September. Box has been running perfectly until today. When I turned it on it didn't load as usual but instead went to the setup screens:wifi,display position etc. I went through the set up process and then went to 3d launcher. However...