Rob Lamb

New Member
Mar 28, 2020
1
0
1
Hi, first post here and sorry if this has been answered elsewhere.

I got my Bittboy v3.5 through today and was having trouble with horizontal glitches on the screen so updated the firmware to v1.3.1 23-09-19 following the guide at bit.ly/bittboycfw

That seems to have worked as it does boot up, but now none of the controls work at all. The buttons do nothing. So I can’t use it at all. Has anyone had this same problem or knows how I can solve it?

Also it says that if you just switch it off that’s a bad a shutdown, is there anything I can do to allow a safe shutdown by just turning it off?
 

Dave C

Well-Known Member
Staff member
Marketing
Sep 1, 2015
1,005
90
48
London
www.droix.co.uk
Was the controls working before you updated the firmware? It should not have any display glitches on original firmware so it may be a hardware issue. If you have not already please email us at [email protected] with your order number and if possible a photo of the glitches and we can set up a return for inspection. Thanks.