Recent content by Prab

Thanks for all your help David. Have returned the box to the team. Hopefully they will be able to fix it.

As suggested by dave above, I have changed the android resolution from 1080i,50mhz to 1080i, 60mhz. Hasn't helped.

I've gone into system settings in xbmc then system (configure system settings). Is it video output I'm looking for? Resolution is shown as 1280x720p but I can't change this. Settings level has always been sent at expert. Thanks

FYI, reseting xbmc datahasn't worked either.

Thanks but still no luck.

Yes. Initially when I tried to play in HD, there was no video only audio. Hardware acceleration was already selected and based on advice on this forum I then unchecked the 4 options here. Now I could see video and audio but encountered the problem above.

Hi. I tried the above but it has not made any difference. Have sent an email as suggested. Thanks.

Thanks. I am running the latest version. Just to clarify, I can watch SD video fine but have problems with HD streams which run slowly or stutter and video and audio is not in sync. This problem is on all video add ons not just genesis. Sorry for the bother but how do I clear data and rerun the...

I am running 13.3. Have uninsulated and reinstalled genesis but this hasn't helped. Any other advice would be appreciated.

Hi, I recently did a factory reset on my imx6. Now when I try to play a HD video on genesis the video stutters and seems like it's in slow motion. Problem with the sound too. I would really appreciate any help. Thanks

Thanks for your help but unfortunately it is not there. Can we reset the box to the state it was in when purchased?

Hi Dave. I have gone to apps. I have gone to the heading titled 'All' which is in alphabetical order but there is no xbmc or Kodi listed. Thanks

Thanks. I have sufficient storage space. For the second option I cannot even find xbmc/Kodi within settings. Please advise.

Purchased the above with everything pre installed last September. Box has been running perfectly until today. When I turned it on it didn't load as usual but instead went to the setup screens:wifi,display position etc. I went through the set up process and then went to 3d launcher. However...